THICKRIM status
Whether the store, ordering and customer support are up and answering right now.
- Store and ordering
- Checking the store and ordering systems
- The store and its ordering system are asked for an answer when this page loads. If it isn't answering, call 847-496-0013 to order.
- Online checkout
- Taking card payments
- Items with a listed price can be bought by card. Everything can also be quoted on the quote form.
- Customer support
- Mon to Fri, 8 am to 6 pm Central. Call 847-496-0013, email contact@thickrim.com, or send a support request. Messages after hours are answered the next business day.
- Shipping
- Shipping normally
- Most in-stock orders leave the warehouse in 1 to 2 business days and arrive 3 to 7 business days later, across the contiguous US. Track an order.
- Installs and on-site support
- Booking by appointment
- Lake County and the north Chicago suburbs, scheduled on a quote. Service area.
Locations
Lincolnshire250 Parkway Dr, Ste 150, Lincolnshire, IL 60069Mon to Fri, 8 am to 6 pm Central- Vernon Hills909 Milwaukee Ave, Vernon Hills, IL 60061Mon to Fri, 8 am to 6 pm Central
The live site is also checked from outside our network every hour, and the store checks its own ordering, supplier feeds and email every 10 minutes.